Privacy Policy

This privacy policy sets out how The Garth Hotel uses and protects any information that you give The Garth Hotel when you use this website, when you contact us by telephone, or when we carry out business on a face to face level.

The Garth Hotel is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, or in an email or over the phone, you can be assured that it will only be used in accordance with this privacy statement.

The Garth Hotel may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

Cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes, and dislikes by gathering and remembering information about your preferences.

How we use cookies

We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.   We will be using Google Analytics to collate this information. Read Google’s privacy policy.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

If you would like more information about cookies and how to manage them then please visit aboutcookies and if you would like to disable cookies completely then please visit allaboutcookies where you will find a list of browsers available, choose your particular browser in order to adjust your settings.

What information we collect

We may collect the following information:

•    name
•    contact information including email address
•    demographic information such as postcode, preferences, and interests
•    other information relevant to customer surveys and/or offers

What do we do with the information we collect

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

•    Internal record keeping.
•    We may use the information to improve our products and services.
•  We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
•    From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customize the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online, over the telephone or in person.  Any card information given to us over the telephone or through any of our booking agents is held only as a guarantee for bookings and we do not keep a paper copy of any information or card numbers after departure.

Controlling your personal information

If you fill in a contact form, follow us on Twitter, become a fan on Facebook, or sign up to our mailing list, we hold that information in our database.  We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to:

Garth Hotel
Castle Road
Grantown on Spey
Morayshire
PH26 3HN

Telephone | 01479 872 836

If you believe that any information we are holding on you is incorrect or incomplete, please write to us or use the contact form below. We will promptly correct any information found to be incorrect.